CRO Correspondence Course FAQ

Application Form  

What are the requirements for taking the course?

A $45 fee for materials and an application are all that's needed to start the course. In order to obtain certification however, you will need to have been a certified Range Officer in good standing for one year. You can start the course during that one-year time frame, but certification won't be awarded until your one-year anniversary as an RO. 

I've submitted my application and course fee, what happens now?

As soon as we receive your application and have an opening in the program, you will be assigned a mentor and sent the program materials. These materials consist of the same materials you would receive in the weekend seminar, plus a special correspondence course home-study guide. You will also get a welcome letter with your mentor's name and contact information listed. Once you get your materials, you will need to contact your mentor within 30 days of receiving your packet to get started, or you run the risk of being dropped from the program. In this case, refunds for the course are not given.  

Why is it that I sent in my application and registration fee some time ago, but have not yet received my materials?

Due to the nature of the course, we limit the number of students each instructor can take to five at a time. NROI has 8 highly trained instructors who mentor students from coast to coast. This means the program can only take 40 students at a time. If you have not yet received your materials, it is most likely because we are waiting for an opening. Instructors are assigned in the order of applications received and we'll get you assigned to a mentor as soon as we possibly can. We want to insure that the quality of the course is not compromised by taking on too many students at one time. 

Who do I contact if I have problems with the packet once I've received it?

Instructors do not keep an inventory of supplies on hand, so you will need to contact the NROI Coordinator at nroi@uspsa.org for questions or concerns on materials. If you misplace a workbook, or any of the other materials, there may be a small fee to replace them. 

How long does it take to complete the program?

Because you work at your own pace, it's up to you. Certification could take anywhere from 3 weeks to 3 months, after you are assigned a mentor. The number of hours you are willing to dedicate to the course defines how long it will take to complete. 

Is it possible to take too long to complete the program?

Because of the limited number of students we can take in the program, it is important that we keep students moving through. We won't rush you, but we do ask that you make an effort to keep working on the materials. If a period of more than 45 days has lapsed with no activity from you, you may be dropped from the program to give someone else a chance. Keep your instructor informed of what's going on with you; this is the best way to insure you are not dropped. Please be aware that refunds are not given if you happen to be dropped due to lack of participation.  

Is certification the same as if I had taken the seminar?

Yes. Because the course material and final is exactly the same, your credentials will be the same as if you had taken the weekend seminar. 

What exactly is covered in this program?

This course furthers the training you received during the level I course. There is some rule review as well as in-depth exercises in Stage Design, Arbitrations, and Squadding. The challenging final requires two original courses of fire. 

What do I do if I have complaints or commendations for my instructor or the program?

We are very interested in your feedback on this new program. In the back of the program workbook there is an evaluation. Please be sure to complete this form and return it to the NROI office. In addition, you may email questions, complaints, or commendations at any time to nroi@uspsa.org  

Why isn't the Level I (RO) Certification course available via correspondence?

Due to the intensity of the level I course, it is not available via mail. The NROI has a safety record that is unsurpassed, and it is felt that is in no small part thanks to the Range Officer training courses. The Level I course covers the rulebook in great detail and often serves as a great introduction to the sport for many beginners. The classroom time and group interaction is an invaluable tool that would be lost in a mail-order training course. With the advent of the new divisions and rule changes, the instructors of the NROI feel that a classroom setting is the only way to effectively teach his course. 

Have a question that isn' addressed here? Email: nroi@uspsa.org